Welcome to The Historic New Orleans Collection! Our original campus at 533 Royal Street, our exhibition center at 520 Royal Street, our research center at 410 Chartres Street, and our museum store and café have all re-opened. Before your visit, please read the following page for information on ticketing and enhanced safety guidelines. These measures will help to sustain a healthy environment for both visitors and staff. If you have questions not covered below, please email events@hnoc.org.

Free tickets to the museum galleries are available with timed entry, beginning on the hour and half-hour. We ask all museum visitors reserve free general admission tickets online in advance of arrival. We look forward to seeing you. Should you need additional information, please email our Events and Ticketing team at events@hnoc.org or call (504) 598-7146. 

BOOK YOUR TICKETS


Yes, on both counts. The Historic New Orleans Collection is requiring everyone 5 years of age and older entering this facility to provide proof of being fully vaccinated against COVID-19 or a negative PCR test result from the past 72 hours.

Under this policy, “fully vaccinated” is defined as: 

  • Two (2) doses in a 2-dose vaccine series, such as the Pfizer or Moderna vaccines; or
  • One (1) dose in a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.

Acceptable proof of vaccine:

  • LA Wallet app SMART health card
  • An original digital photo or photocopy of CDC vaccination card (both sides)
  • An official vaccine record issued by another state, a foreign nation, or the World Health Organization (WHO)

Acceptable negative PCR test:

  • Physical or electronic test results from a PCR COVID-19 test indicating negative results within the past 72 hours
  • Antigen tests are not accepted.

In addition, all staff and visitors inside THNOC’s facilities are required to wear masks while indoors. This policy applies to all staff and visitors regardless of vaccination status. Masks are not required outdoors.

 

Tuesday–Saturday, 9:30 a.m.–4:30 p.m.

Sunday, 10:30 a.m.–4:30 p.m.

These hours also apply to the museum shop and cafe at 520 Royal Street. The Williams Research Center, at 410 Chartres Street, follows the same schedule, except it is closed every Sunday.

All THNOC properties are closed every Monday and the following holidays: New Year’s Eve, New Year’s Day, Martin Luther King Jr. Day, Mardi Gras (the Saturday–Tuesday preceding Ash Wednesday), Good Friday, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Exhibitions are presented at all three sites, and the current exhibition schedule is available online. 

THNOC is not offering guided tours at this time. Self-guided exhibitions are presented at each campus, and THNOC’s free app, French Quarter Tours, offers eight themed, self-guided walking tours. THNOC’s education department is also offering a number of regularly scheduled virtual field trips for a variety of grade levels. On-site programming will be offered as local conditions allow. Please check our website, particularly the Events and Ticketing page, for further updates. We continue to provide online engagement through the History at Home portal. 

It’s free to visit The Historic New Orleans Collection! We do require tickets for our indoor spaces, to help us track visitation, and we encourage all visitors to reserve their tickets online in advance. Tickets are currently only available seven (7) days in advance, and the maximum number of tickets purchased per order is four (4). If you need to reserve more tickets, please contact the Events and Ticketing team at (504) 598-7146 and events@hnoc.org

You may register for tickets online here. All tickets will be held at will call at 520 Royal Street. We are offering timed ticketing to allow for social distancing in our galleries. Timed entrances are available every 30 minutes, on the hour and half-hour. Please bring your confirmation number. A maximum of four tickets will be issued online up to seven days in advance.

You may walk in to register for tickets, but you may need to wait until the next timed entrance if our galleries have reached their maximum capacity for that time period. Your safety is important to us, and we appreciate your patience.

Yes. At this time, masks are required for visitors and staff members inside THNOC facilities. In addition, all visitors 5 years of age and older are asked to provide proof of being fully vaccinated against COVID-19 vaccine or a negative PCR test result from the past 72 hours prior to admittance.

Under this policy, “fully vaccinated” is defined as: 

  • Two (2) doses in a 2-dose vaccine series, such as the Pfizer or Moderna vaccines; or
  • One (1) dose in a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.

No. For your safety, and in accordance with CDC guidelines, public water fountains are not available. You may purchase bottled water in the museum gift shop or Café Cour. 

Yes. Lockers and bag check are available at 520 Royal Street, and we ask all visitors with large bags to secure their belongings in a locker. We cannot accept suitcases inside the museum, and we do not have storage for them at this time.

Yes. In order to maintain social distancing, we are operating at a reduced capacity. Elevators and restrooms are limited to two (2) occupants at a time.

All THNOC visitors 5 years of age and older must provide proof of being fully vaccinated against COVID-19 or a negative PCR test result from the past 72 hours prior to accessing any of the museum’s properties.

  • Under this policy, “fully vaccinated” is defined as two (2) doses in a 2-dose vaccine series, such as the Pfizer or Moderna vaccines; or one (1) dose in a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine.

All THNOC staff and visitors are required to wear masks while indoors, regardless of vaccination status. 

THNOC is regularly disinfecting high-touch areas like doorknobs, handrails, and elevator buttons.

We are regularly cleaning and disinfecting the public restrooms.

Disposable styluses are available to use on exhibition interactives.

Hand-sanitizer stations are available in pass-through spaces.

We encourage 6 feet of social distancing between visitors, and have placed reminders throughout our museum.

We have reduced the amount of one-on-one interaction between staff and visitors.

All THNOC staff are vaccinated for COVID-19.