COVID-19 Safety Protocols

The safety and well-being of The Historic New Orleans Collection's (THNOC's) visitors and employees are of the utmost importance, and we have implemented the following safety measures: 

  • Maximum occupancy in all areas has been reduced to less than 50 percent of room capacity, allowing ample room for social distancing. ​
  • Masks are required for all staff and visitors on THNOC premises. Anyone without a mask will be provided one. 
  • Timed ticketing, available on the hour and half-hour, will stagger visitors as they arrive. Guests are encouraged to order their tickets online in advance; tickets may be reserved up to seven (7) days in advance.
  • Touchless hand-sanitizer stations have been installed throughout the properties. 
  • Touchscreens and interactive devices have been removed or deactivated. 
  • Plexiglass screens have been installed in areas where staff and visitors interact.

A list of FAQs addresses additional components of the new visitor experience. 

 

Mobile Visitor Guide

Use THNOC's digital Mobile visitor guide to enhance your experience in the museum galleries. There, you will find additional information on exhibitions, in-gallery experiences, digital maps, and a mobile-friendly version of this website.

 

Locations and Hours

The Historic New Orleans Collection (THNOC) operates three campuses in the heart of the French Quarter. The properties are located within three blocks of each other, or a 3–7 minute walk. Hours are noted below for each campus, and all facilities are closed to the public on Monday and select holidays. Details on parking and public transportation are available at the end of this page.

  • 520 Royal Street, open Tuesday–Saturday, 9:30 a.m.–4:30 p.m., and Sunday, 10:30 a.m.–4:30 p.m.
    Offerings include interpretative courtyard displays, the Tricentennial Wing galleriesThe Shop at The Collection, and Café Cour.
    Exhibitions are free and self-guided.
    View Digital Map
  • 533 Royal Street, open Tuesday–Saturday, 9:30 a.m.–4:30 p.m., and Sunday, 10:30 a.m.–4:30 p.m. 
    Offerings include interpretative courtyard displays, the Louisiana History Galleries, and the Williams Residence.
    Exhibitions are free and self-guided. Tours (not currently available) are $5 per person. 
    View Digital Map
  • 410 Chartres Street, open Tuesday–Saturday, 9:30 a.m.–4:30 p.m. (This location is closed every Sunday and Monday.)
    Offerings include the Williams Research Center and exhibitions. Admission to the Williams Research Center is free, but appointments are required and should be scheduled in advance. Email reference@hnoc.org or call (504) 598-7171 to schedule a visit. Appointments will be taken following a short consultation wtih a reference staff member to ensure that on-site research is the best option.
    View Digital Map

 

Tickets

Admission to THNOC is free, but advance tickets are required for entry at this time. Guided tours, when offered, are $5 per person, but in response to COVID-19, all guided tours have been suspended. Admission to the Williams Research Center is free, but appointments are required.

THNOC has been accredited by the American Alliance of Museums (AAM) since 1978 and offers exhibition space at all three campuses.

The Historic New Orleans Collection's special events calendar offers a variety of programming that illuminate and celebrate Louisiana's unique culture and history.


The Historic New Orleans Collection’s newly opened expansion at 520 Royal Street includes its first museum café. Café Cour, led by Dana and Christina Honn, who also own Carmo restaurant, is named for the famous Seignouret-Brulatour Courtyard, where the café is located.

In response to the coronavirus pandemic, THNOC has suspended all staff-led tours. All exhibitions are self-guided, and staff are available in the galleries to answer any questions. THNOC's free French Quarter Tours app offers eight themed walking tours that allow users to explore various aspects of French Quarter architecture and history. 

As part of our mission to preserve New Orleans's history and culture, THNOC has restored significant structures on Royal Street and Chartres Street that exemplify a variety of architectural styles.

General L. Kemper and Leila Williams restored the 1889 Italianate brick townhouse and helped to revitalize the French Quarter when they lived in this home from from 1946 to 1963. Tours of this property have been temporarily suspended.

In the Williams Research Center, patrons have access to more than 30,000 library items, more than two miles of documents and manuscripts, a microfilm collection, and more than 500,000 photographs, prints, drawings, and paintings, as well as three-dimensional objects. Admission to the Williams Research Center is free, but appointments are required and should be scheduled in advance. Email reference@hnoc.org or call (504) 598-7171 to schedule a visit. Appointments will be taken following a short consultation wtih a reference staff member to ensure that on-site research is the best option.

Holidays

All THNOC facilities are closed on the following holidays: New Year's Day, Martin Luther King Jr. Day, Mardi Gras (Saturday–Tuesday immediately preceding Ash Wednesday), Good Friday, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve. 

Location

Parking and public transportation

Public parking is available nearby, with the closest lots located on the 500 block of Chartres Street and the 500 block of Conti Street. Other lots are available on Decatur Street by the Mississippi River. Metered street parking is also available throughout the French Quarter, but pay close attention to signage noting parking restrictions, which can be unique to each block and vary depending on the day of the week.

Those who wish to visit THNOC via public transportation are urged to consult the maps provided by the New Orleans Regional Transit Authority. RTA stops for nearby bus and streetcar lines are approximately a half-mile away; the ferry terminal is approximately three-quarters of a mile from THNOC.