Welcome to The Historic New Orleans Collection! After shutting down in mid-March because of the COVID-19 pandemic, we have reopened our exhibition center at 520 Royal Street. Before your visit, please read about our ticketing process and enhanced safety guidelines, outlined in the FAQs below. These measures will help to sustain a healthy environment for both visitors and staff. If you have questions not covered below, please email events@hnoc.org.

Free tickets are available with timed entry, beginning on the hour and half-hour. We ask all museum visitors reserve free general admission tickets online in advance of arrival. We look forward to seeing you. More information related to our reopening, as well as general visitor information, can be found below. Should you need additional information, please email our Events and Ticketing team at events@hnoc.org or call (504) 598-7146. 

 

Tuesday–Saturday, 9:30 a.m.–4:30 p.m.

Sunday, 10:30 a.m.–4:30 p.m.

Closed Mondays and the following holidays: New Year's Eve, New Year's Day, Martin Luther King Jr. Day, Mardi Gras (Saturday, Sunday, Monday, and Tuesday), Good Friday, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

All courtyards are open to the public, at 520 Royal Street, 533 Royal Street, and 722 Toulouse Street. The following indoor exhibitions and spaces are open at 520 Royal Street.

No, we are not currently hosting any guided tours or in-person events on-site. We do have self-guided experiences in our courtyards and Tricentennial Wing, and THNOC’s free app, French Quarter Tours, offers eight themed, self-guided walking tours. THNOC’s education department is also offering a number of regularly scheduled virtual field trips for a variety of grade levels. Please check our website for further updates. We continue to provide online engagement through our website’s History at Home portal. 

Entrance to The Historic New Orleans Collection is always free! We do require tickets for our indoor spaces, to help us track visitation, and we encourage all visitors to reserve their tickets online in advance. Tickets are currently only available seven (7) days in advance, and the maximum number of tickets purchased per order is four (4).

You may register for tickets online here. All tickets will be held at will call at 520 Royal Street. We are offering timed ticketing to allow for social distancing in our galleries. Timed entrances are available every 30 minutes, on the hour and half-hour. Please bring your confirmation number. A maximum of four tickets will be issued online up to seven days in advance.

You may walk in to register for tickets, but you may need to wait until the next timed entrance if our galleries have reached their maximum capacity for that time period. Your safety is important to us, and we appreciate your patience.

Yes. Masks or other appropriate face coverings are required on-site, whether in the courtyards or inside the buildings. If you do not have a mask, THNOC will provide one for you. You may remove your masks when you are eating and/or drinking in the designated food- and beverage-friendly areas.

The following masks/face coverings are not allowed: those with valves, face shields (unless worn in conjunction with a mask), and neck gaiters.

No. For your safety, and in accordance with CDC guidelines, public water fountains are not available. You may purchase bottled water in the museum gift shop or Café Cour. 

Yes. Lockers and bag check are available at 520 Royal Street, and we ask all visitors with large bags to secure their belongings in a locker. We cannot accept suitcases inside the museum, and we do not have storage for them at this time.

Yes. In order to maintain social distancing, we are operating at less than 50 percent capacity, per city guidelines. Elevators and restrooms are limited to two (2) occupants at a time.

We are regularly disinfecting high-touch areas like doorknobs, handrails, and elevator buttons.

We are regularly cleaning and disinfecting the public restrooms.

All interactives have been removed or are on auto-play.

All staff, vendors, and visitors are required to wear a mask or other appropriate face covering while on-site.

We have installed hand sanitizers in pass-through spaces.

We encourage 6 feet of social distancing between visitors, and have placed reminders throughout our museum.

We have reduced the amount of one-on-one interaction between staff and visitors.

We require temperature checks for staff, and all staff who display symptoms of illness must stay home.